Features
Explore WhatsLay tools for managing WhatsApp conversations and automating business tasks.

Unified inbox
Every WhatsApp conversation in one place with assignment, tags and message status.

AI knowledge base
Replies built on your files, links and FAQs, with a handoff to a person when needed.

Flow automation
Drag-and-drop flows triggered by messages, keywords and events.

Team management
Roles, permissions and smart routing with performance analytics.

Real-time
Every message and status change appears live, no refresh.

Enterprise security
Encrypted connection keys and sessions, role-based access, and a log of admin actions.

Advanced analytics
Response times, volumes and per-agent performance.

Integrations
Stores, CRMs, webhooks and API — with WhatsApp Business and Web.