Real-time

Every message and status change appears live, no refresh.

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What happens now shows up now

WhatsLay runs on live updates, so your team never has to refresh the page to see what is new.

What updates live

**New messages** as they arrive, with an alert and the chat list re-ordered automatically.
**Message status**: delivered, read, or failed.
**Edits and reactions** on messages.
**Transfers and assignments** between agents.
**Connection status** of numbers and devices.
**Campaign progress** and chat history sync.

Why it matters

When every agent sees the same conversation at the same moment, two people never answer the same customer, and no message gets lost between refreshes.