Manage WhatsApp conversations in one place
WhatsLay helps sales and support teams organize WhatsApp conversations in a shared inbox instead of losing messages across devices.
Who is it for?
- Businesses receiving many WhatsApp inquiries.
- Stores that need to assign chats to agents.
- Support teams that track each customer status.
Key features
- Assign conversations to agents.
- Quick replies and saved templates.
- Track customer and conversation status.
- Reports to improve response speed.
How WhatsLay supports WhatsApp conversation management
WhatsLay combines the shared inbox, automation, customer data, and performance reports so WhatsApp becomes a clear business channel instead of scattered conversations.
Getting started
- Define the WhatsApp workflow you want to improve.
- Connect conversations with your team, store, or customer data.
- Test replies and messages before publishing them to customers.
- Review results and adjust content from the dashboard when needed.