---
title: "Features"
description: ""
url: "https://whatslay.com/en/features"
lang: en
---

# Features

## Features

- [Unified inbox](https://whatslay.com/en/features/unified-inbox.md) — Every WhatsApp conversation in one place with assignment\, tags and message status\.
- [AI knowledge base](https://whatslay.com/en/features/ai-knowledge-base.md) — Replies built on your files\, links and FAQs\, with a handoff to a person when needed\.
- [Flow automation](https://whatslay.com/en/features/flow-automation.md) — Drag\-and\-drop flows triggered by messages\, keywords and events\.
- [Team management](https://whatslay.com/en/features/team-management.md) — Roles\, permissions and smart routing with performance analytics\.
- [Real\-time](https://whatslay.com/en/features/real-time.md) — Every message and status change appears live\, no refresh\.
- [Enterprise security](https://whatslay.com/en/features/enterprise-security.md) — Encrypted connection keys and sessions\, role\-based access\, and a log of admin actions\.
- [Advanced analytics](https://whatslay.com/en/features/advanced-analytics.md) — Response times\, volumes and per\-agent performance\.
- [Integrations](https://whatslay.com/en/features/integrations.md) — Stores\, CRMs\, webhooks and API — with WhatsApp Business and Web\.

Source: https://whatslay.com/en/features